Tuesday, 10 February 2009

Diary Entry 12: End of financial year

As the financial year comes to close, we are currently in preparation for the companies forth coming final accounts. The main aspect of this so far is the dreaded stock take that was undertaken a couple of days ago. This was done rather early this year due to the fact that we were days away from opening trade at the golf club. As the club and our other businesses will use combined stock, it was vital we counted the stock prior to the opening of the golf club.

Every bit of stock from dry to frozen food had to be counted and recoreded, as well as all alcohol and sprits. It was a very boring few days but something that is essential. It was becoming increasingly clear throughout the stock take that we had large amounts of unused stock that was going to be difficult to sell. This had been noticed by our boss and was something he was going to address.

What followed was a discussion between my self, the company manager and the owner. The main topic was how to avoid the large amounts of unused stock apperaing again next year. The three of us spent a good hour discussing our possible ideas and solutions until we were all in agreement. We eventually decided that the easiest way would be to order less stock more often and therefore eliminate our bulk buying method. Although this may initially result in a small increase in some products prices it would be worth it in the long run, as we would be left with only easily managable amounts of stock.

Diary Entry 11: Communication

After much careful consideration, It was decided by my boss that the option to run another golf club, alongside our other companies, was something that could not be turned down. Therefore, we had to take all the proper steps to insure we were fully prepared to operate this club successfully.

We knew the key for successfully running several similar companies was strong communication. As employees are working at both companies, its that vital that everyone is able to communicate and relay information to one another. This is important as the same stock is used at each premises, therefore if one business is running low on something we need to know if the business has any spare stock available. If not we can put in a order for more stock as soon as possible. Also by having constant communication between the two businesses, we are in a position to send extra employees to a premises if it sudddenly becomes unexpectantly busy. By operating both businesses side-by-side we can take full adavantages of both businesses strong points.

In order to reach these strong lines of communications we have installed direct phone lines between each premises. Also our boss has decided that each friday afternoon we will meet to discuss each business and decide which staff will be working where, depending on the current level of bookings taken.

Tuesday, 3 February 2009

Diary Entry 10: New for 2009!

Myself, the company manager and the owner all recently met, to discuss new ideas we had regarding the company in 2009. We all agreed that due to the current credit crunch within the u.k, changes are vital if we are going to continue operating successfully.

The first change I suggested was to alter the current menu, in order to make it better value for money. Although this is difficult to do, I felt we good still supply quality products at reduced prices. In the end we agreed to draft a new menu which included a special 'winter warmer' section, where customers could enjoy a two course meal for only £7.50. We hope this menu will attract more customers throught the winter months.

Another main issue we discussed was the option of taking over another Golf club that has recently become available within the area. We already provide cateering for penmaenmawr golf club and our reputation has meant another club has approached us. Although this would be a fantastic source of extra income, the amount of extra work would be staggering. The boss eventually decided that we should visit this new potential club and then decide whether or not we would be able to run it successfully, without it effecting our other businesses.

The main topic had been how we can cut costs without letting any empoloyees go. Other ideas I raised were looking at different food suppliers and ending our current contract with Calsberg. I did some research which proved that we could save hundreds of pounds by simply buying our alcohol from a local supplier, which did not require a contract agreement. This particular idea seemed to please my boss greatly and his has already arranged a meeting with the local supplier in question to discuss price lists.

Monday, 26 January 2009

Diary Entry 9: Meeting

After the owner of the company returned from his holiday, he called a meeting to be attended by senior employees. I was very pleased to be asked to attend I was asked to put together any qustions or queries I may have.

I decided to speak to the employees who I work with to gather any thoughts that they may have, which I could address with the owners and other managers at the pending meeting. I took notes and made a list of the most frequent questions or queries the employees had.

The main issue that arose were that employees were worried they be let go due to the current economic climate. This was discussed during the meeting along with other question and the owner has said he will return at the end of the month with his decisions. Although the company is still operating successfully, the credit crunch has hurt the business and its clear that costs need to be cut.

Monday, 19 January 2009

Diary Entry 8: All By Myself

The last couple of weeks have been very interesting within the company especially for me as I have ben left in complete charge of the running of the company. The owner has gone on holiday for almost 4 weeks and decided to leave me in charge. Although this isn't the first time I have run the company, is it easily the longest period of time I have ever been left in charge,

Its suprising how much there is to do in order for the company to run productively and have found my self working harder and longer than ever before. My jobs have included organising staff rotas, ordering and monitoring stock, taking bookings, handling all the companies takings and much more. I am also responsible for setting and de-activating the companies alarm systems at the beginning and end of every shift.

Although I have found the long hours difficult, I have honestly so far really enjoyed this experience. I have found the responsibility of running the company a great motivater and I have been really pleased with the positive feedback I have recieved off both our employees and our current customers. The faith my boss has shown in me, by allowing me to run the company while he is away has made me feel as though I am a very important part of the team. Also I hope he will be pleased with the job I am doing and will continue to reward me with more important duties and responsibilities with organisation.

Monday, 12 January 2009

Diary Entry 7: New Risks

After Christmas and New years passed successfuly, there was not much work to be done in January as it was rather quiet as expected.

I decided it would be a good idea to review our current health and safety policies, as well as our current risk assessments.I decided a new and updated policy was required. Thefore new a clear health and safety regime for the kitchen included the follwing:
- the correct method of cleaning up and wiping down (what cleaning products were to be used when and where)
- what each coloured chopping board was used for (e.g red=raw meat, blue= fish)
-how often and especially after what process employees should be washing their hands ( e.g after handling raw meat, after going outside)
- what temperatures the fridges and freezers should be
- what the required protective clothing should be used for
- info on the first-aid kit.

After finishing the new health and safety policy I decided to create risk assessments for all the equipment within the company to insure it was all safe and being used correctly. This allowed all employees to see the dangers that could occur if the equipment was not used safely and properly.